Who this call is for

This call is a good fit if you are: - An operations manager or agency owner feeling overwhelmed by tech options - Unsure where to start — or what to stop — when it comes to technology - Concerned that tools aren’t delivering the value you expected - Wanting an experienced outside perspective before making your next move - Looking for clarity, not another vendor pitch If you’re just curious about tools or looking for implementation help, this is probably not the right fit.

In just 30 minutes, we will:

Review your assessment results or stated tech concerns

Clarify priorities and eliminate distractions

Talk through tradeoffs and risks

Define your next right step with confidence

Meet Your Coach

Jessica  Yarbrough

Agency Operations Consultant

I don’t just teach on operational excellence — I’ve built it in the real world. My career grew from CSR to COO in under a decade, and today, I’m the first female owner of an agency founded in 1915. Under my leadership, our firm has been named a Best Employer in North Carolina every year since 2023 and earned the prestigious Best Practices Agency designation from Reagan Consulting in 2025. Now, I help other agency leaders build the kind of business where technology amplifies people, processes strengthen culture, and growth stops being accidental — and becomes inevitable.

What you'll walk away with

This is an interactive and informative session where we will delve into the tech traps hindering your agency's growth. Discover how to create a solid technology strategy and take the first step towards optimizing your operations. After the call, you should have:  - Greater clarity on where your agency is stuck - Confidence in what to focus on next - Permission to ignore what doesn’t matter right now - A clearer sense of whether deeper support would be helpful — or not Many leaders describe this call as relief, not because everything is solved, but because things finally make sense.

To be clear, this call does not include:

- Tool recommendations or demos - Implementation planning or project management - Staff training or SOP development - Ongoing support or follow-up outside this session If you need help beyond this conversation, we can discuss next steps, but only if it makes sense.

Ready to Transform Your Tech Strategy?

Book a Tech Strategy Clarity Call to kickstart your journey towards a thoughtful and effective plan for your agency for only $250. This fee reflects the time, experience, and focused attention required to provide meaningful insight and is far less expensive than continuing to operate without strategic direction. Your Clarity Call is a one-time session with no obligation to engage in any additional services after the call, although additional service levels are available if you'd like to go further. Clients who choose to book a 6-month Tech Strategy Roadmap engagement within 30 days of their Clarity Call will receive a $250 credit towards the purchase of a Roadmap engagement.